Privacy Policy

Effective: October 30, 2026

This Privacy Policy explains what information Wow Menu Boards collects, why we collect it, and what choices you have. We tried to write it in plain English. If anything is unclear, contact us using the form at wowmenuboards.com/contact.

The short version

Our TV app does not collect names, emails, location, or anything from the camera, microphone, or contacts. It has no ads and no tracking or analytics tools.
The TV app only sends us basic technical check-ins so we can keep your menu screens running.
We do not sell personal information. We do not share it for targeted advertising.
If you connect a point-of-sale (POS) system like Clover, Square, or Toast, we only read your menu data (items, prices, availability) to show it on your own screens. We do not touch payment card, customer, or employee data.
If you disconnect a POS system or close your account, we delete the POS data we copied within 30 days.

1. Who we are

Wow Menu Boards is a product of Streamline SMB, LLC, a Florida limited liability company based in Davie, Florida ("we," "us," or "our"). Wow Menu Boards provides digital menu boards for retailers and restaurants.

This policy covers:

our websites, wowmenuboards.com and wowmenuboards.app (the "Website");
the Wow Menu Boards Player app for Fire TV and Android TV (the "TV App");
the Wow Menu Boards web dashboard, when it is available (the "Dashboard"); and
the integrations and features described below (together with the above, the "Service").

Wow Menu Boards is a service for businesses. In this policy, "you" means the business that uses the Service and the people who use it for that business (like owners, managers, and staff), plus visitors to our Website.

Mailing address: Streamline SMB, LLC, Davie, Florida.

2. What we collect

Some features below are not live yet. Sections marked "when you use" a feature only apply once that feature is available and you choose to use it.

2.1 The TV App (available today)

The TV App plays the menu videos and images that a business sets up for its screens. Here is everything it handles:

Screen code. The first time you open the app, you type in a 6-character screen code. This links the TV to the right screen in your account.
Playlist and media. The app downloads a playlist (a list of what to show and when) and your media files from our servers. It saves (caches) them on the TV so your menu keeps playing smoothly.
Check-ins. About every 5 minutes, the app sends a short check-in to our server. It contains only:
- the screen ID,
- the app version,
- the playlist version,
- the time on the TV's clock, and
- whether the screen is in its "open" or "closed" schedule.
Server logs. Like almost every website, our web server automatically records the IP address, user agent (basic device and app type information), and time of each request. These logs roll over automatically. We keep about 30 MB of log data in total, and older entries are erased as new ones come in.

What the TV App does NOT collect: It has no user accounts. It does not collect names, email addresses, phone numbers, or other personal details. It has no ads and no analytics or tracking tools. It does not use your location, camera, microphone, or contacts, and it does not collect advertising IDs. It does not collect anything about the people who look at the screen.

2.2 The Dashboard and business accounts (when you use it)

When you create or use a Dashboard account, we collect:

Account details: your name, email address, business name, and password. We do not store passwords in plain, readable form.
Business setup: your locations, screens, schedules, playlists, and settings.
Your content: the images, videos, text, and other media you upload or create to show on your screens.
Team members: names, email addresses, and roles of staff users you invite.
Sign-in and security records: such as when you signed in and the IP address and browser used, to keep accounts safe.
Messages: anything you send us, like support emails.

2.3 Payments (when you pay us)

Payments are handled by Stripe, our payment processor. We never receive or store your full card number. Stripe gives us limited details, such as the card brand, last 4 digits, expiration date, billing name and address, and your payment history. Stripe's use of your information is covered by Stripe's Privacy Policy at stripe.com/privacy.

If you subscribe through an app marketplace (such as the Clover App Market), that marketplace may handle billing instead. Its own privacy policy applies to the billing information it collects.

2.4 POS integrations (when you connect one)

See Section 5 for details on Clover, Square, and Toast.

2.5 Google features (when you use them)

See Section 6 for details on Google sign-in and Google Business Profile reviews.

2.6 Instagram, Facebook (Meta), and TikTok content (when you connect them)

See Section 7.

2.7 Screen alerts (when you turn them on)

If you ask us to alert you when a screen goes offline, we store where to send the alert: an email address or a Telegram chat ID. We use the screen check-in data described above to know when a screen stops checking in.

2.8 Our Website and cookies

Our Website uses only essential cookies. These are small files needed for the site to work, such as keeping you signed in to the Dashboard and keeping the site secure. Our security and delivery provider, Cloudflare, may also set essential security cookies to help block attacks and bots.

We do not use advertising cookies, ad trackers, or cross-site tracking. Because we only use essential cookies, there is nothing to opt out of. If you block cookies in your browser, parts of the Dashboard (like signing in) may not work.

Our web server also keeps the same rolling server logs described in Section 2.1.

3. How we use information

We use information to:

connect your TVs to your account and deliver your playlists and media;
run your schedules and show the right content at the right time;
check that screens are online and send you offline alerts you asked for;
create and manage accounts, team members, and permissions;
bill you and keep payment records;
show your menu items, prices, availability, reviews, or social posts on your screens, if you connect those services;
answer your questions and give support;
send service messages, like billing notices, security alerts, and changes to our terms;
keep the Service safe, prevent abuse and fraud, and fix problems;
understand how the Service performs (for example, which app versions are in use) so we can improve it; and
follow the law and protect our rights.

We do not use your information to show you ads, and we do not build advertising profiles about anyone.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising (targeted ads). We have not done so in the past 12 months.

We only share information in these ways:

Service providers who help us run the Service. They may only use the information to provide their services to us:
- Hosting: DigitalOcean (servers located in the United States).
- Content delivery, DNS, and security: Cloudflare.
- Payments: Stripe.
- Email delivery: Google (Gmail).
- Messaging: Telegram, only if you choose Telegram alerts.
Services you connect. When you connect a POS system, Google, Meta, TikTok, or another service, we exchange information with that service as needed to make the connection work.
Your own team. People you add to your business account can see that account's information, based on the roles you give them.
Legal reasons. If the law requires it (like a valid subpoena or court order), or if needed to protect the rights, property, or safety of our customers, the public, or us.
Business changes. If we are involved in a merger, sale, or similar event, information may be transferred. The new owner must continue to protect it as this policy describes, or give you notice and a choice.
With your permission. In any other case, only if you tell us to.

5. POS data (Clover, Square, and Toast)

This section applies when you connect a point-of-sale (POS) system. You choose whether to connect one. You sign in to your POS provider and approve access. We never see your POS password.

What we read

We ask only for read access to menu information:

Clover: inventory items, categories, prices, modifiers, item availability and stock status, and your merchant/business name and address.
Square: catalog and inventory information (such as items, categories, prices, modifiers, and stock levels).
Toast: menu information (such as items, menu groups, prices, and modifiers).

How we use it

We use POS data only to show your menu items, prices, and availability on your own screens (and to preview them in your Dashboard). For example, when an item sells out in your POS, your screen can show it as sold out.

What we do NOT access

We do not access payment card data, customer data, or employee data from your POS. If a future feature ever needs other data, we will tell you first, explain why, and ask for your permission before we access it.

We process POS data on your behalf, as your service provider. We do not use it for our own marketing, do not sell it, and do not combine it with other businesses' data to profile you.

How we protect it

The access keys (tokens) your POS gives us are stored encrypted. Only the systems that sync your menu can use them.

Disconnecting and deletion

You can disconnect a POS at any time, from your Dashboard or from your POS provider (for example, by uninstalling our app in the Clover App Market). When you disconnect or close your account, we stop syncing and delete the POS data we copied within 30 days.

Your POS provider's own privacy policy also applies to your POS account. For Clover, see clover.com/privacy-policy.

This section applies when you use these optional Google features.

If you choose "Sign in with Google," Google shares your basic profile information with us: your name, email address, Google account ID, and profile picture (if you have one). We use this only to create your account and sign you in.

Google Business Profile reviews

If you connect your Google Business Profile, we read your business's locations and its reviews (the reviewer's public name and photo, star rating, review text, date, and any replies from your business). We use this only to show your business's own reviews on your own screens, as you set up in the Dashboard. We do not post, edit, or delete anything on your Google Business Profile.

Reviews are written by members of the public and are already public on Google. You decide whether to show them on your screens.

Limited Use

Wow Menu Boards' use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This means:

We use Google user data only to provide the features described above, which you can see and control.
We do not use Google user data for advertising, and we do not sell it.
We do not transfer Google user data to others, except as needed to provide these features, to comply with the law, to keep the Service secure, or as part of a merger or sale (with notice to you).
We do not use Google user data to develop, improve, or train generalized artificial intelligence (AI) or machine learning models.
Our staff do not read Google user data unless you give us permission (for example, to help with a support request), it is needed for security, it is needed to follow the law, or the data has been made anonymous and combined for internal operations.

Removing access

You can disconnect Google from your Dashboard at any time. You can also remove our access at myaccount.google.com/permissions. When you disconnect or close your account, we delete the Google data we copied within 30 days.

7. Instagram, Facebook (Meta), and TikTok

This section applies when you connect these optional services. If you connect your business's Instagram, Facebook, or TikTok account, we read your account name and your business's own public posts (such as photos, videos, captions, and post dates). We use them only to show your posts on your own screens. We do not post for you, and we do not read private messages or your followers' information.

You can disconnect at any time from your Dashboard or from the other service's settings. When you disconnect or close your account, we delete the post data we copied within 30 days. Each service's own terms and privacy policy also apply to your account with them.

8. How long we keep information

Server logs: rolling. We keep about 30 MB total, and older entries are erased automatically as new ones are added.
Screen check-ins: kept for up to 90 days.
Media cached on a TV: stays on that TV until it is replaced by newer content, the app's data is cleared, or the app is uninstalled.
Account information and your content: kept while your account is open. After you close your account, we delete it within 30 days, unless we must keep something longer by law.
Billing records: kept as long as tax and accounting laws require (generally 7 years).
POS, Google, and social media data: deleted within 30 days after you disconnect the service or close your account.
Backups: deleted information may stay in secure backups for up to 90 days before it is overwritten.

9. How we protect information

We use reasonable safeguards to protect information. These include encrypted connections (HTTPS), encrypted storage of POS and other access tokens, limits on who on our team can access data, and protection from Cloudflare against attacks. No system is 100% secure, so we cannot promise perfect security. If a data breach affects you, we will notify you as the law requires.

10. Your choices and rights

Choices for everyone

TV App: You can clear the app's data or uninstall it at any time. This removes the cached media from the TV. You can also ask us to remove a screen from our records.
Account: You can update most account details in the Dashboard. You can close your account at any time.
Connected services: You can disconnect POS, Google, Meta, or TikTok at any time.
Emails: Service messages (like billing and security notices) are part of the Service. You can turn off optional alerts in your settings.

Rights for California and other U.S. state residents

Depending on where you live, including California (under the CCPA, as amended by the CPRA) and other states with similar privacy laws, you may have the right to:

Know and access what personal information we have collected about you, where we got it, why we use it, and who we disclose it to, and get a copy of it;
Delete personal information we have about you;
Correct personal information that is wrong;
Opt out of the sale of personal information, sharing for targeted advertising, or profiling. (We do not do any of these.)
Limit the use of sensitive personal information. (We do not use sensitive personal information for any purpose that would require this.)
Not be treated differently for using these rights. We will never deny service or charge you more for making a request.

Categories we collect (in the past 12 months): identifiers (such as name, email address, IP address, screen ID); commercial information (such as subscription and payment history); internet or network activity (such as server logs and screen check-ins); and professional information (such as business name and staff role). We collect these from you, from your devices, and from services you connect. We use them for the purposes in Section 3 and disclose them only as described in Section 4.

How to make a request: Use the contact form at wowmenuboards.com/contact and choose "Privacy request" as the topic. Tell us what you are asking for. We will need to confirm your identity, usually by checking the email address on your account. You may use an authorized agent; we may ask for proof that the agent is allowed to act for you. We will respond within 45 days, or tell you if we need more time as the law allows.

Appeals: If we deny your request, you can appeal by replying to our decision with the subject line "Privacy Appeal." We will respond within the time the law requires. If you are not satisfied, you may contact your state attorney general.

Global Privacy Control: Because we do not sell or share personal information, there is nothing to opt out of. We still treat a Global Privacy Control signal as a valid opt-out request.

Data in a business's content: If your information appears in content a business shows on its screens (for example, a photo of you in a menu video), that business controls that content. Please contact the business first. We will help them with your request when we can.

11. For visitors outside the U.S.

Wow Menu Boards is based in the United States, and our servers are in the United States. If you use the Service from another country, your information will be transferred to and stored in the United States, where privacy laws may be different from those where you live. If laws such as the GDPR (European Union) or UK GDPR apply to you, we rely on these legal bases: to perform our contract with you, our legitimate interest in running and securing the Service, your consent (which you can withdraw at any time), and to follow the law. You may ask to access, correct, delete, or move your information, or object to or limit how we use it, by contacting us through the contact form. You can also complain to your local data protection authority.

12. Children

Wow Menu Boards is a service for businesses. It is not meant for children. You must be at least 18 years old to create an account. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the "Effective" date at the top. If we make important changes, we will also tell account holders by email or in the Dashboard before the changes take effect.

14. Contact us

Questions or requests about privacy? Contact us:

Streamline SMB, LLC (Wow Menu Boards)
Davie, Florida
Contact form: wowmenuboards.com/contact